To meet the same day delivery promise and understand the customers’ needs, the founders personally went to deliver the parcels themselves and engage with customers on the ground. With the new experience, constant investments into AI Technologies were made to improve the system. The market for same day delivery grew as customers yearn getting what they need on the very same day. uParcel was well positioned to ride the demand to become Singapore’s biggest home-grown same day delivery platform.
uParcel now supports over 95% of all same day delivery sellers on Shopee and delivers thousands of telemedicine parcels daily for those in need. Despite the tremendous growth, the tradition of requiring every employee to deliver parcels for one full day to understand our users’ needs remains. The founders believe understanding our users enable the uParcel to continuously build technologies that can improve the efficiency and sustainability of urban logistics.
GET IN TOUCH
Singapore Address: 11 Tai Seng Drive, #05-01, Singapore 535226
Malaysia Address : Central Office: No. 7, Nomad,1ST Floor, SS 18/1B, 47500 Subang Jaya, Selangor.
India Address: Alacrity Business Centre Pvt Ltd, 10th floor, Levana Cyber Heights, Vibhuti Khand, Gomti Nagar, Lucknow-226010
24 Hours (Monday - Sunday)
CUSTOMER SERVICE HOURS
9 AM - 10.30 PM (Monday - Sunday)
For Bulk Deliveries
Please email to email@example.com