About Us

About Us
Same Day Logistics Technologies
Founded in 2015, uParcel is the first On-Demand delivery company in Singapore that allows you to book a delivery request and receive an matching from our delivery partners anytime using your smartphone. Our technologies enable optimisation, clustering and efficiency routing to reduce the resources required in urban logistics.



The founders of uParcel are long time friends and business partners. They have started several ventures together such as a tuition agency, car sharing, luxury bags retail and the most successful of all - uParcel. During the time when they were running the retail business, customers were frustrated with industry standard of 2-5 days deliveries. There was no solution to deliver on the same day and customers were kept in the dark on when the parcel is arriving. They saw the opportunity to offer same day delivery when the industry standard is “someday” delivery. uParcel was started to uPgrade the last mile delivery experience.

However, the founders soon found out why no one was offering same day delivery… Because it is really hard to solve the complexity of the multiple collections, drivers assignment, routing of the deliveries and making sure the deliveries were on time. They faced criticism from early users that uParcel was a scam, citing lack of drivers and multiple delivery delays. The customers’ critical feedback implied they value the same day delivery. This motivated the founders to build a better platform and drove uParcel forward.

To meet the same day delivery promise and understand the customers’ needs, the founders personally went to deliver the parcels themselves and engage with customers on the ground. With the new experience, constant investments into AI Technologies were made to improve the system. The market for same day delivery grew as customers yearn getting what they need on the very same day. uParcel was well positioned to ride the demand to become Singapore’s biggest home-grown same day delivery platform.

uParcel now supports over 95% of all same day delivery sellers on Shopee and delivers thousands of telemedicine parcels daily for those in need. Despite the tremendous growth, the tradition of requiring every employee to deliver parcels for one full day to understand our users’ needs remains. The founders believe understanding our users enable the uParcel to continuously build technologies that can improve the efficiency and sustainability of urban logistics.


To enable sustainable urban logistics through efficient resource sharing.





Singapore Address: 11 Tai Seng Drive, #05-01, Singapore 535226

Malaysia Address : Central Office: No. 7, Nomad,1ST Floor, SS 18/1B, 47500 Subang Jaya, Selangor.

India Address: Alacrity Business Centre Pvt Ltd, 10th floor, Levana Cyber Heights, Vibhuti Khand, Gomti Nagar, Lucknow-226010


24 Hours (Monday - Sunday)


9 AM - 10.30 PM (Monday - Sunday)

Email Address


For Bulk Deliveries

Please email to express@uparcel.sg

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