
Pickup and Delivery Service in Singapore: How to Send a Parcel

Er Cai Fang
Senior Product Manager
Book a parcel pickup and delivery in Singapore in minutes. Learn how to send a parcel step by step: packing, delivery speeds, pickup booking and tracking.
Sending a parcel in Singapore takes minutes when you know the steps. uParcel offers island-wide pickup and delivery across four speed tiers from 1-hour rush to next-day, with door-to-door collection from your home, office, or warehouse.
How to Send a Parcel in Singapore with uParcel
Book a parcel pickup in five steps: measure and weigh your parcel, pack it securely, choose your delivery speed, book a pickup at uparcel.sg or on the app, then track the delivery to the door in real time.
Step 1: Sign Up on uParcel
Create a free account at uparcel.sg or download the uParcel app from the App Store or Google Play. Sign up takes under two minutes, you need a valid email address or mobile number to get started.
Step 2: Measure and Weigh Your Parcel
Size and weight determine the vehicle type and the price. Weigh your parcel on a kitchen or postal scale and measure the length, width, and height in centimetres. Parcels under 30 kg with standard dimensions travel by motorcycle or car; anything heavier or oversized requires a van or lorry booking.
Step 3: Pack Your Parcel Securely
Good packing protects your item in transit and helps avoid delays from damaged goods at collection. Use a sturdy corrugated box, fill any gaps with bubble wrap or packing paper, and seal every edge and seam with strong packing tape. Follow uParcel’s packing guide for a full checklist covering fragile, liquid, and oversized items.
Step 4: Book Your Pickup and Choose a Delivery Speed
Log in to uParcel, enter your pickup address, collection date and time, recipient details, drop-off address, and your parcel dimensions. At this stage you also select your delivery speed, 1-hour rush, 3-hour express, same-day, or next-day, then review the price and confirm payment.
Step 5: Track Your Delivery in Real Time
Once your booking is confirmed, both you and your recipient receive live status updates from pickup through to delivery. Track the progress at any point through uParcel’s tracking, so you always know exactly where your parcel is.
Ways to Send a Parcel in Singapore
On-demand courier is not the only option. Here is how the main methods compare:
|
Method |
Speed |
Home pickup |
Live tracking |
Best for |
|
On-demand courier (uParcel) |
1 hour – same day |
Yes |
Yes |
Urgent, fragile, or scheduled deliveries |
|
Postal service (SingPost) |
1–5 business days |
No - drop-off only |
Basic |
Low-value documents and small items |
|
Parcel locker |
Next day or longer |
No - drop-off only |
Limited |
Recipients who are not home to receive |
|
Next-day courier |
Next day |
Yes |
Yes |
Cost-effective non-urgent deliveries |
What to Look for in a Pickup and Delivery Service
The right courier depends on your regular shipping volumes, delivery speed requirements, and whether your customers expect live tracking. These are the factors worth checking before you commit.
- Island-wide coverage with no zone restrictions. Some couriers limit same-day or 1-hour delivery to central Singapore only. Check that the speeds you need apply across the whole island including residential estates in the north, west, and east.
- Multiple delivery speeds on one platform. Managing separate couriers for urgent and standard shipments splits your order history and adds unnecessary admin. A single platform with 1-hour, 3-hour, same-day, and next-day options in one booking system is simpler to operate.
- Real-time tracking for both sender and recipient. Live status updates reduce “where is my order?” enquiries and build customer confidence. Both parties should receive automatic notifications from the moment of pickup through to delivery confirmation.
- Verified review volume. A star rating carries more weight when backed by a high number of verified customer reviews. uParcel holds a 4.9 rating from more than 9000 Google reviews, across individual deliveries and regular business accounts at all four delivery speeds.
- Parcel insurance. For valuable or fragile shipments, confirm what the courier’s liability policy covers before booking. uParcel offers parcel insurance to protect items in transit against loss or damage.
- Business account and volume pricing. If your business ships regularly, look for a corporate account with bulk rates, API integration for automatic order sync, and a dedicated account contact. Per-booking pricing adds up quickly at volume — a corporate account rate changes the economics significantly.
uParcel’s Delivery Services in Singapore
1-Hour Rush Delivery
For shipments that cannot wait. The courier collects from your address and delivers within one hour, island-wide. This is most commonly used for medical supplies, legal documents, and replacement products that customers need immediately.
3-Hour Express Delivery
A fast option when 1-hour urgency is not required. Parcels are picked up promptly and delivered within three hours — covering most urgent business dispatches at a lower rate than rush delivery.
Same-Day Delivery
Parcels collected before the booking cut-off are delivered on the same calendar day. Same-day is the standard for marketplace sellers managing Shopee, Lazada, and TikTok Shop dispatch requirements, and for businesses that offer same-day receipt as a checkout option.
Next-Day Delivery
The most cost-effective speed for parcels that are not time-sensitive. Book today, delivered tomorrow, suited to B2B restocking runs, standard customer orders, and any shipment where a lower delivery fee matters more than same-day speed.
Courier Charges for Pickup and Delivery in Singapore
Courier pricing depends on parcel weight and dimensions, delivery speed, and the distance between pickup and drop-off. uParcel’s rates are calculated at the point of booking, the price shown is the price you pay, with no charges added after confirmation.
For a full breakdown of rates across all speed tiers and parcel sizes, visit the courier rate calculator guide.
Frequently Asked Questions
Can a courier pick up from my home?
Yes. uParcel offers door-to-door home pickup across Singapore for all four delivery speeds. Enter your home address when booking and select a collection time, no travel to a drop-off counter or branch required.
Can I send a parcel on Sunday?
Yes. uParcel operates seven days a week, including Sundays and public holidays. Same-day, 3-hour, and 1-hour services are available across the full week with no additional surcharge for weekend bookings.
What items can I not send with uParcel?
Restricted items include dangerous goods, flammable materials, certain perishables, and items prohibited under Singapore law. Check uParcel’s restricted items list before booking to avoid a cancellation or delay at the point of pickup.
How do I send bulky or oversized items?
Items that exceed standard parcel dimensions require a van or lorry booking. uParcel’s van and lorry delivery covers furniture, large equipment, and oversized goods across Singapore. This guide on bulky item delivery explains what to prepare and how the process works.
Ready to send a parcel? Book a pickup at uparcel.sg or download the uParcel app for an instant quote and same-day or next-day delivery across Singapore.


